BACK OFFICE
© Andres Rodriguez | Dreamstime.com
BACK OFFICE: FRONT AND CENTER
The complexity of back office operations
requires an onshore workforce.
By David Hodes
There are a dozen or more reasons that companies
decide to locate or relocate their back room operations where they do. Sometimes, operations remain
part of the relocation of the headquarters. Other times, it
means a move just across the street. And in other cases,
proximity is not as important as economic necessity.
One of the biggest reasons to undertake a shift or adjust
for growth in today’s increasingly high-tech industries is
workforce. Brain power is in high demand. That, in addition to keeping the workers closer to where they live, has
become a higher priority, especially with the continued
increase in gas prices and plummeting equity in real estate.
“Workforce is the key driver here,” says Todd
Gillingham, assistant marketing manager, Fredericksburg
Regional Alliance, which includes the city of
Fredericksburg, Va., and the counties of Caroline,
King George, Spotsylvania and Stafford.
The FRA is actively soliciting for company headquarters
to locate in the area, hoping to attract them by both location and workforce. “We get a lot of companies that are
looking into cutting costs and opening an operation to
where their workers don’t have to travel in order to work,”
Gillingham says. Currently 60 percent of the skilled labor
force in the Fredericksburg area is traveling outside of the
region to work, mostly to northern Virginia.
Potential businesses coming to the area want to know
what kind of workforce is here and what kind of industries
they are already working in, Gillingham says. There are
more than half a million IT professionals in and around
the area, he says, mostly in support of defense contracting
business in Dahlgren Naval Surface Warfare Center; Fort
Hill, a year-round all purpose military training base; and
Marine Corps Base Quantico, home to the Marine Corps
Combat Development Command. “The concentration of IT